Terms of Service

These Terms of Service govern all access, browsing and purchases on www.elzovar.com. By using our website, you confirm that you have read, understood and fully agreed to these Terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy. If you disagree, please stop using our website immediately.

1. Eligibility

You must be at least 18 years old to place orders on our website. You guarantee all submitted personal information is true, accurate and valid. We reserve the right to refuse service, cancel orders or restrict access for users who violate these terms.

2. Product Description

We make every effort to ensure product photos, sizes, materials and descriptions are accurate. Minor color differences caused by screen display, lighting and handmade craftsmanship are normal and do not count as quality defects. Stock availability is not guaranteed for all items. We may modify, update or discontinue products without prior notice.

3. Order & Payment

All orders require confirmation and verification by our team. We reserve the right to cancel orders due to system pricing errors, out-of-stock items, suspected fraud or abnormal transactions. All payment fees and third-party handling charges shall be borne by customers unless otherwise stated.

4. Shipping & Delivery

All shipments follow our official Shipping Policy. Delivery delays caused by customs inspection, logistics congestion, weather or force majeure are beyond our control. We are not liable for losses resulting from incorrect shipping addresses provided by customers.

5. Return & Refund

All return, exchange and refund requests must comply with our official Return & Refund Policy. Customized grillz and personalized engraved jewelry are non-refundable and non-exchangeable.

6. User Prohibited Conduct

You may not use our website for illegal or fraudulent activities, attack our server, spread viruses, infringe our intellectual property rights or conduct malicious bulk ordering and arbitrage. We may block access and cancel all related orders for violations.

7. Intellectual Property

All texts, logos, images, designs and website code on www.elzovar.com belong to Elzovar. No copying, reproduction or commercial use is allowed without our written authorization.

8. Disclaimer

Our website and products are provided on an “as-is” basis. We do not assume liability for indirect losses, lost profits or damages arising from improper use of products, network failures or third-party service issues.

9. Policy Revision

We may update these Terms of Service at any time. Revised terms take effect upon publication on our official website. Continued website use represents acceptance of updated terms.

10. Governing Law

These terms shall be governed by applicable international cross-border e-commerce regulations.

Elzovar
Email: contact@elzovar.com
Website: www.elzovar.com

Address: Building 11, Jinse Jiaoxiang Jiayuan, East 3rd Ring Road, Panlong District, Kunming City